With our travel agency franchise, the advantages are all yours.
Concerned that you don’t have experience as a travel agent? Don’t be. We put our 25+ years of industry experience to work for you the minute you join our family. And not just experience in the travel industry; experience running a successful travel agency franchise and teaching others to do the same.
Franchise Support Overview
FULL TRAINING PROVIDED
Training & Ongoing Support
Start Your Home-Based Business with our Award-Winning Virtual Training. We offer everything you need to make sure your business is a successful one!
Initial Franchise Training has shifted from in-person classroom training at our Headquarters in Fort Lauderdale, Florida to our live instructor-led fully virtual training environment so now you can receive the training you need from the comfort of your own home.
- Initial training is held 100% online so no need for social distancing.
Ongoing and Continuous Education is completed on-demand at your own pace.
- 500+ online training modules via our Virtual Learning Center.
- Courses include: Supplier and product courses covering itineraries, cruise lines, and land vendors; technology tips; sales soft skills training; and introductory-level refresher classes, and much more.
- One of the greatest ways for you to sell travel is to experience it yourself.
- You’ll be offered free or significantly reduced rates to travel and learn about new destinations, cruises and resorts so you can experience the products firsthand and know how to sell it to your customers.
Weekly Live Trainings & Engagements Calls
- Each week you’ll have the opportunity to participate in live trainings with our staff and other franchisees.
- Participate in continuing education webinars that dig a little deeper into sales, marketing, or technology topics.
- Our Weekly Engagement and Motivational Monday calls provide important updates and helpful tips along with an opportunity to connect and learn from the headquarters staff and leadership team.
Regional Training & Immersive Summits
- Held virtually and in-person throughout the U.S. multiple times throughout the year, these trainings provide you the opportunity to network with other franchisees and learn more about your business.
Franchisee Business Center
- Your private intranet is your ‘virtual office’ and connects you to your community of peers to share best practices with other travel franchise owners.
- This is your one-stop-shop for all things from marketing and training to tech forums and promotional back-up.
Business Development Managers
- Your dedicated Business Development Manager (BDM) will be there from the first day you start your initial training and will continue to support your business growth when you need it.
- Think of your BDM as your personal coach and cheerleader, helping you all along the way.
WORLD TRAVEL HOLDINGS BUYING POWER
As part of the world’s largest cruise agency, we can offer a best price guarantee and our buying power gives you an advantage in the marketplace with preferred pricing and fully-funded exclusive promotions for our travel franchise owners.
We are fully invested in your success and as of 2020, we fully fund $4 Million in exclusive promotions, national branding, and award-winning marketing programs each year to help our franchise owners grow their business.
- Lead Generation: We spend more than $2 Million annually to increase brand awareness, generate leads and ensure the growth of our client base and website visitors.
- Exclusive Promotions: We spend $2 Million annually to create exclusive promotions that can be combined with supplier offers. You can pass these directly onto your clients with offers that can’t be found anywhere else.
- Social Media: We support your social media efforts by providing you FREE resources, curated content, and beautiful imagery so you can engage with your customers across multiple social platforms.
- Video Program: We offer you an industry-first, revolutionary video library of 100+ branded, professional travel videos featuring diverse destinations, different cruise lines and breathtaking resorts and villas for you to share with your customers – all FREE to you!
- Loyalty Program: We reward your repeat clients for their loyalty to you – best of all, we pay for their perks so you don’t have to!
- Email Marketing: We design, build, and send 5.8 million emails a month on behalf of our travel agency franchise owners.
- National Partnerships: We’ve partnered with international brands Tumi™ and Swarovski to enable you to take advantage of spectacular savings for premium products for you or your clients.
- Direct Mail Program: Our FREE automated Direct Mail Program is turnkey and FULLY FUNDED on your behalf. Our high participation rates in this program reinforces the role direct mail plays in your marketing mix as you grow your business.
- Public Relations: We work closely with the marketing and business development teams to ensure you get maximum exposure for promotions and local events.
Cutting-Edge Technology Programs
Our technology team works hard to deliver useful tech and web-based business tools for our home-based travel agents so you can work anywhere in the world where you have an internet connection. We’ve mastered the virtual business world and our tools are designed with ease-of-use in mind.
- Mobile-Friendly Websites: You receive multiple booking websites that are included in your initial franchise fee that do not have any ongoing maintenance fees.
- Make searching, shopping, and booking a vacation easier than ever with access to real-time promotions and offers.
- Customers can search and book directly on your website.
- My Cruise Control: A comprehensive 3-in-1 tool that includes a customer relationship manager (CRM) with a complete reservation/booking system and a built-in financial reporting tool.
- Automated Email Technology: With triggered emails, your clients will receive a series of emails that are sent on your behalf.
- Cruise Fare Watch: Automated monitoring and price change alerts for your client’s bookings. If the price drops, you can save them money or upgrade them.
- Customer Self Service – Online Payments: Customers can securely and easily make subsequent payments for a full FIT booking directly on your main website.
- Mobile App – My Travel Planner: Easily create and share custom-built vacation itineraries with your customers.
- IT Tech Committee: We have a dedicated agent-based committee that brings innovative ideas forward based on real hand knowledge to provide guidance on all your web business tools.
- Business Center: Your intranet is a 24/7 virtual office and your access point for day-to-day operations.
- Groups Registration: Easily create and customize group event websites with our tool that simplifies the booking process and expands outreach opportunities. Our groups concierge team will help you create, plan, and complete your group bookings from start to finish.
- Sales Reporting: Track your gross sales, commissionable sales, or commissions based on the desired date range, supplier, or individual in your franchise. At a glance, review your month-to-date and year-to-date financials, cancellations, profitability, and much more. Export capability exists to manage your data the way you want to. You can even see your daily peer standings!
BEST SUPPORT IN THE INDUSTRY
We are truly invested in your success. With a 1:10 ratio of support for you from a dedicated HQ team, we provide the most complete, on-going support in the travel industry. Period. At Dream Vacations, you are supported by humans, not robots.