Trapper Martin, Franchise Owner since 2011, Rockville, MD
I first learned about CruiseOne from another CruiseOne Franchisee that I met on a ship. I picked her brain probably to the point of annoyance and once back stateside I started to research various franchises and CruiseOne by far had very positive owner reviews about support, systems, etc. I was and still am a district manager for restaurant chain. Prior to working in the corporate world I owned two restaurants. I am at the point now where I am busy enough to do this full time if needed or continue to bring on associates to handle the extra business. Let’s face it, it can be a 7 day a week job but I love it so that makes it enjoyable. You have got to love what you do first and foremost. But knowledge is the key to success in this business; It gives you confidence to answer any of your clients questions. I have been up double digits each year of business but am having by far the best year so far this year (2015) up over 80%. CruiseOne is a great organization that continues to move forward and evolve the tools that we are using. The support staff, if needed, is great and very responsive. Being part of World Travel Holdings provides lots of pricing advantages and influence with our travel partners. I have lots of loyal clients that either were already friends or have become friends that love to travel often. Our working relationship is so close that 4 of them often just text me the ship and sail date to book in one sentence and it is done. It has become a running joke that has actually spread that practice onto others doing it as well.