The Future of Travel is Bright
The travel industry is strong and resilient and we have always banded together in support of each other and those who are impacted. Yes, the travel industry has been highly affected in the wake of the COVID-19 pandemic but we are confident that this too shall pass. The joy that travel brings will resume once again and we are daydreaming until that day comes!
Below are some insightful travel industry statistics, as we look at the travel industry today and gain perspective into what the future may hold.
- 92% of customers said they are open to cruising again [Cruise Critic]
- 77% of American respondents say they will keep traveling in 2020 [LuggageHero}
- 76% plan to cruise as much if not more going forward [Cruise Critic]
- 76% of the people who had a canceled cruise have chosen a future cruise in 2021 [UBS Study]
- 9% 2021 cruise bookings are up vs the same month last year [UBS Study]
What does this mean? Hopeful travelers remain optimistic and are actively planning their next vacation. Many people are looking to take advantage of price drops and added incentives provided by cruise lines, resorts and tour companies.. There will be pent-up demand for travel and vacations will be in high demand once again. People are dreaming about going on vacation once things return to normal and it’s safe to travel again.
Consumer travel needs, behaviors, and wants will most likely shift and evolve after this pandemic. This is where the value of working with someone who is your dedicated point person, and your travel advocate comes into place, travel agents are here to help customers every step of the way.
Customers who booked via online travel agencies and direct with cruise lines and resorts have experienced long hold times and unsatisfying customer service while trying to cancel or postpone their travels. As travel advocates, our goal is to ensure the planning process is easy and fun.
Our franchise owners are proud to have built relationships and trust with their customers – repeat and referral business is at an all-time high. As travel agents, we are here to give customers the peace of mind that they are well taken care of.
Vacations are what bring us together. Let’s keep dreaming!